Jeffrey Zeldman on the need of learning from failed user experiences and the power of critique as a way of changing the world around you for the better. I certainly can relate to that, even though user testing can be really frustrating.

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A short article claiming that social networking will take over the Web. The reason given is that social networking
success has to do with user experience shaping the website. It is not the website shaping the user experience that has made it so highly successful.

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Every web designer has a top 10 list of things that piss them off in web design.

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